Paying and dropping out
Some games cost money, for the court, the hall or the balls. The organizer sets the price, and you always see it before you join.
Ways to pay
A game can offer up to three. You pick one when you join, under How will you pay?.
| Option | How it works |
|---|---|
| Cash on site | You pay when you get there. Your spot is confirmed right away. |
| Bank transfer in advance | Your spot is held for you until the money arrives. You get the IBAN, a QR code for your banking app and a booking code like MM-K7Q2XD. |
| Online | By card, Apple Pay, Google Pay or EPS. The amount is only put on hold at first and charged later. |
Paying online: on hold first, charged later new
Rolling out step by step
Card holds are new and not active everywhere yet. Until they are, online payments are charged as soon as you join. If you drop out before the cancellation deadline, you get your money back.
It works like booking a hotel: the amount is reserved on your card, but not taken yet.
- You join and pay online. The amount is now on hold on your card. Your banking app usually shows it as "pending".
- Until the cancellation deadline, you can drop out for free. The organizer sets the deadline: the start of the game, 24, 48 or 72 hours before, or one week before. You always see it before you join.
- At the deadline, your card is charged. From then on your spot is paid for.
If the deadline has already passed when you join, say for a game tomorrow morning, you're charged straight away.
Can't make it?
- You drop out before the deadline: the hold is released, nothing is charged and it costs you nothing. Depending on your bank, the pending amount disappears right away or after a few days.
- You drop out after the deadline: there's no refund, because everyone else was counting on you. Your spot goes to the next person on the waitlist.
The game is called off?
If the organizer cancels the game or removes you, you always get everything back. If nothing was charged yet, the hold simply lapses. If it was, the money goes back to your card.
The 7-day rule
Banks only keep a card hold for about 7 days. So:
- The deadline is 7 days away or less: you pay when you join and the amount goes on hold, as above.
- The deadline is further away: you still get your spot right away, but you don't pay yet. About a week before the deadline, you get a push notification and an email with a payment link. Pay by the time stated in the message, or your spot is freed up and the waitlist moves up.
In short
Feel free to sign up weeks ahead. You only need to think about paying when we remind you.
Bank transfer: what to watch out for
- Copy the payment reference exactly as the app shows it:
MatchMii MM-XXXXXXincluding the matchmii.com link. That's the only way we can match your payment to your booking. - Your spot is held for as long as the organizer chose, between one and seven days. If no money arrives by then, it's released.
- Your spot is confirmed once the organizer marks the payment as received.
Are there fees?
During the beta, matchMii charges nothing. You pay exactly the price shown on the game. If your card is in another currency, the checkout page offers to charge you in your own currency. You then pay the conversion; the organizer gets exactly the game's price.